1. DEFINITIONS

“Services” / “Software” — the Cloudless Voice applications for Mac, Windows, and iOS, and related websites and services.

“Free Plan” — use of the Services at no charge, as we may make available.

“Paid Plan” / “Subscription” — paid access to the Services, on a per-seat basis, as set out in an Order Form.

“Order Form” — an ordering document, pilot agreement, or master subscription agreement signed by you (or your organization) and Cloudless.

“Customer” / “you” — the individual or organization using the Services. Where an organization is the Customer, “you” includes its authorized users.

“User Content” — text you input or generate using the Services.

2. ELIGIBILITY

You must be at least 13 years old to use the Services. By using the Services, you represent that you meet this requirement, and, if you use the Services on behalf of an organization, that you are authorized to bind that organization to these Terms.

3. ACCOUNTS & AUTHORITY

An account is not required for core use of the Free Plan. Paid Plans and certain features may require an account or license key. You are responsible for safeguarding your credentials and license keys and for all activity under them. If you accept these Terms or deploy the Services on behalf of an organization, you represent that you are authorized to do so.

4. LICENSE & PERMITTED USE

Cloudless grants you a limited, non-exclusive, non-transferable, revocable license to use the Services for personal or internal business purposes, subject to these Terms and any applicable Order Form.

You agree not to:

- Use the Services for any illegal or unauthorized purpose.
- Modify, adapt, reverse-engineer, decompile, or disassemble the Services, except as expressly permitted by law.
- Distribute, sublicense, sell, rent, lease, or lend the Services.
- Use the Services to build a competing product or service.
- Interfere with or disrupt the integrity, performance, or availability of the Services, or attempt to gain unauthorized access to any related systems.
- Remove or obscure any proprietary notices, or use our trademarks or logos without prior written consent.

5. HOW CLOUDLESS VOICE WORKS (ON-DEVICE PROCESSING)

Cloudless Voice performs voice transcription and AI-powered cleanup entirely on your device using local models. Your audio and transcript content are never transmitted to Cloudless. Core dictation works offline.

The Software makes limited outbound network connections that never include your audio, transcripts, or anything you dictate:

- a license check and an update check;
- de-identified usage analytics (such as feature usage and application events) to help us improve the product — which can be disabled in settings;
- de-identified crash diagnostics (stack traces, error codes, OS/hardware type) to improve stability — enabled by default and disable-able on request; and
- if you select a speech-recognition or cleanup model not already on your device, a one-time download of the model files from a third-party model repository (currently Hugging Face) so the model can run locally.

See our Privacy Policy at https://cloudless.so/privacy for details. For managed/enterprise deployments, diagnostics can be disabled and model delivery can be configured on request.

6. USER CONTENT

You retain full ownership of all User Content. Because the Services operate locally on your device, Cloudless does not transmit, store, or retain User Content on its servers, and you grant Cloudless no license to User Content beyond what is necessary to operate the Software on your device.

7. PLANS, PRICING & PAYMENT

The Free Plan is provided at no charge and may be changed or discontinued with reasonable notice.

For Paid Plans:

- Fees, seat counts, and the subscription term are set out in the applicable Order Form.
- Unless the Order Form says otherwise, fees are invoiced in advance, payable Net 15, by ACH or credit card, and are exclusive of taxes, which are your responsibility (other than taxes on our income).
- Fees are non-refundable except as required by law or expressly stated in an Order Form.
- We may suspend the Services for non-payment after reasonable notice.
- Subscriptions renew for successive terms equal to the initial term unless either party gives notice of non-renewal at least 30 days before the end of the current term. Founding-customer or promotional rates apply as stated in the Order Form.

8. ORDER FORMS & PRECEDENCE

Where Cloudless and a Customer have entered into an Order Form or other signed written agreement covering the Services, that agreement governs and controls over any conflicting term in these Terms for that Customer.

9. THIRD-PARTY SERVICES

If you enable features that integrate with third-party services (including the model repository referenced in Section 5), your use of those services is subject to their terms and privacy policies. Cloudless is not responsible for third-party providers.

10. CONFIDENTIALITY

Each party may access the other’s non-public information (“Confidential Information”). The receiving party will use it only to perform under these Terms and will protect it with reasonable care. This does not apply to information that is public, independently developed, or rightfully received from a third party.

11. DATA PROTECTION & PRIVACY

Our handling of information is described in our Privacy Policy (https://cloudless.so/privacy). Because transcription is on-device, Cloudless does not process Customer audio or transcripts.

12. INTELLECTUAL PROPERTY

All rights, title, and interest in the Services and related intellectual property remain the exclusive property of Cloudless and its licensors. If you provide feedback or suggestions, you grant Cloudless a perpetual, royalty-free license to use it without restriction.

13. BETA AND PRE-RELEASE FEATURES

Features identified as beta, preview, or pre-release are provided “as is,” may change or be withdrawn, and are excluded from any warranty or service commitment.

14. WARRANTIES & DISCLAIMERS

Cloudless warrants that the paid Services will perform materially in accordance with their documentation during the subscription term; your exclusive remedy for a breach of this warranty is correction or, if we cannot reasonably correct it, a refund of prepaid fees for the affected period.

Except as expressly stated, the Services are provided “as is” and “as available” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. Transcription accuracy depends on your device, microphone, and environment, and is not guaranteed.

15. LIMITATION OF LIABILITY

To the maximum extent permitted by law, neither party will be liable for any indirect, incidental, special, consequential, or punitive damages, or loss of profits, revenue, data, or goodwill. Each party’s total aggregate liability arising out of or relating to these Terms will not exceed the greater of (a) the fees paid or payable by you to Cloudless in the 12 months before the event giving rise to the claim, or (b) US $100. These limits do not apply to your payment obligations, a party’s indemnification obligations, or a party’s breach of confidentiality.

16. INDEMNIFICATION

Cloudless will defend you against third-party claims that the Services, as provided, infringe that third party’s intellectual property rights, and will pay resulting costs and damages finally awarded, provided you promptly notify us and let us control the defense. You will indemnify Cloudless against claims arising from your User Content or your use of the Services in violation of these Terms.

17. TERM & TERMINATION

These Terms apply while you use the Services. Either party may terminate a Paid Plan for the other’s material breach not cured within 30 days of written notice. We may suspend or terminate Free Plan access at any time with reasonable notice. On termination, your right to use the Services ceases; because the Services operate locally, termination does not affect User Content stored on your own device. Sections that by their nature should survive (including 6, 8, 10–16, 18, 20) survive termination.

18. GOVERNING LAW & DISPUTES

These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-law principles. The parties consent to the exclusive jurisdiction of the state and federal courts located in Wilmington, Delaware.

19. CHANGES TO TERMS

We may modify these Terms. We will post changes on this page and, for material changes, provide additional notice through the app or by email (if you have an account). Changes are effective when posted; continued use constitutes acceptance. For Paid Plans, material changes take effect at your next renewal.

20. GENERAL

These Terms (with any Order Form) are the entire agreement between the parties regarding the Services. You may not assign these Terms without our consent; we may assign them to an affiliate or in connection with a merger or sale. Neither party is liable for delays caused by events beyond its reasonable control. If any provision is unenforceable, the rest remains in effect. Notices to Cloudless may be sent to contact@cloudless.so.

21. CONTACT

Synthetic Exploration, Inc. (Cloudless)
contact@cloudless.so
Terms: https://cloudless.so/terms-of-service
Privacy: https://cloudless.so/privacy